FAQ:
1.Q: What materials do you use for your phone cases and earbuds cases?
A: We use high-quality materials such as TPU, PC, silicone, and leather to ensure durability, flexibility, and a premium feel. Our materials provide excellent protection against drops and scratches.
2.Q: Can I customize the design or logo on the cases?
A: Yes, we offer customization options, including logo printing, engraving, and personalized designs. We support silk screen printing, laser engraving, and UV printing.
3.Q: Do your cases support wireless charging?
A: Yes, our cases are designed to be wireless charging compatible, ensuring a seamless charging experience without removing the case.
4.Q: How durable are your cases? Will they protect my device from drops?
A: Our cases are built with shock-absorption technology and reinforced edges to protect your device from accidental drops and impacts. We conduct strict quality testing to ensure the best protection.
5.Q: Do you offer bulk orders and wholesale pricing?
A: Yes, we provide bulk order discounts and competitive wholesale pricing. Please contact us for more details on pricing and MOQ (Minimum Order Quantity).
6.Q: How long does it take to receive an order?
A: For stock products, we ship within 3-5 days. For customized orders, production usually takes 7-15 days, depending on the quantity and design. We use reliable shipping partners to ensure fast delivery.
7.Q: What if I receive a defective product?
A: We have a strict quality control process, but if you receive a defective product, please contact us within 7 days, and we will provide a replacement or refund.
8.Q: Do your cases turn yellow over time?
A: Our cases are made with anti-yellowing technology to maintain their clarity and appearance for a long time, even after extended use.
